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Frequently Asked Questions
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What is the lead time?At Neat Nest, we understand the anticipation that comes with ordering custom furniture, and we strive to deliver your bespoke pieces as swiftly as possible without compromising on quality. From the moment you place your order, our dedicated team gets to work to ensure your furniture meets our high standards and your specific requirements. The typical lead time from placing an order to delivery is approximately 8-10 weeks.
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Is installation included?Yes, at Neat Nest, we believe in providing a comprehensive service that extends beyond just creating beautiful furniture. We include professional installation with every purchase to ensure that your new bespoke pieces are perfectly and securely integrated into your home.
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Can i choose another colour?We offer a carefully curated selection of colours and finishes to ensure that every piece of furniture we create meets our high standards of quality and aesthetics. While we do not offer custom colour matching beyond this range, we believe our selection provides ample variety to suit different tastes and styles. Here’s how our color and finish options work: Curated Color Palette: Our small range of colours has been thoughtfully chosen to complement a wide array of interior designs. Whether you prefer classic neutrals or bold, contemporary shades, we have options that will enhance your bedroom's decor. Mix and Match: One of the unique features of our offering is the ability to mix and match different finishes. You can combine various colours and textures to create a look that is uniquely yours. This flexibility allows you to design a piece that perfectly fits your style and needs. High-Quality Finishes: All our finishes are selected not only for their aesthetic appeal but also for their durability and ease of maintenance. We use high-quality paints and materials that ensure your furniture will look beautiful and last for years. Expert Advice: If you’re unsure about which colour or finish to choose, our design team is here to help. We can provide expert advice and suggestions based on your existing decor and personal preferences, ensuring you make the best choice for your space. While we do not offer custom colours outside of our range, we are confident that our selection provides the perfect balance of style and versatility. By focusing on a curated palette, we maintain the high quality and consistency that Neat Nest is known for. If you have any questions about our color options or need assistance in making your selection, please don't hesitate to contact us. We're here to help you create the perfect piece of bespoke furniture for your home.
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If i move house can i take it with me?Of course! At Neat Nest, we understand that your furniture is an important part of your home, and we design our units with flexibility and convenience in mind. Our bespoke furniture is not only beautiful and functional but also easy to dismantle and reassemble, making it perfect for those who might move homes in the future.
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Are handles Included?Yes, our standard black knobs come FOC, if you have any particular handles requests please let us know prior installation. We will happily fit handles supplied on the day.
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What materials are used in Neat Nest furniture?We use high-quality, sustainably sourced materials for all our furniture. Premium grade laminates with in house processing to ensure quality control, Real Wood Oak veneers lacquered for longevity of your furniture.
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Do you offer a warranty?Yes, we offer a comprehensive warranty on all our furniture pieces. This covers any manufacturing defects and ensures that you receive a product that meets our high standards of quality and durability
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